Return Policy & Warranty
We want you to love your shopping experience with KickBox Audio. All sales are final. If you find that your product(s) has a factory defect, you may return the item within your one-year warranty for an exchange. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.
Thank You for your purchase!
You have officially KICKED UP YOUR LIFE! IMPORTANT! Fill this form out within 15 days of your purchase to get a free extended warranty of one (1) year. Warranty is 60 days from the purchased date. If we don’t receive this form within 15 days after your purchase, you may purchase an extended warranty for $20.00.
What may void the warranty: This limited warranty shall be null and void if the product is not registered within 15 days of the purchase of the product by the customer or in the following circumstances:
1. Modification or repair by the customer or any non-authorized KickBox service provider; or
2. Improper use or installation, failure to conduct regular maintenance or cleaning, or damage by accident or neglect; or
3. Failure of the customer or any third party to exercise caution to protect the product or part from electrostatic discharge damage, adverse temperature and humidity or physical abuse; or
4. Opened or tampered with; or
5. Product is over one-year (1 yr.) warranty; or
6. All the earthquakes, fires and other natural disasters or accidents (theft, loss etc.) and other forces cause the device to not be working properly; or
7. Illegal operation to cause the failure, disassemble, repair, install or retrofit; or
8. You do not have a product warranty card and proof of purchase
Warranty: If a product contained a product defect when you purchased it from an authorized dealer and KickBox Audio receives a formal warranty claim from you within two (2) months after you discover such product defect (or should have discovered it, if such product defect was obvious) and before the end of the warranty period for product defects applicable to the affected product, then KickBox Audio will replace the product you paid to the authorized dealer for the affected product if repair or replacement is not commercially practicable or cannot be timely made. NOTE: KICKBOX AUDIO DOES NOT ASSUME ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES UNDER THIS LIMITED WARRANTY.
Please fill out the following information HERE